[solved] Sound is only one frame

I followed the directions:

-Create a sound layer
-Name sound layer
-Add keyframe
-Select audio file
-Imports into project as a single frame and there is no sound

I also tried:

-Import sound
-Create sound layer and name it
-Select audio file
-Imports file into project but only as a single frame with no sound

I’ve had this problem and I’ve tried making new projects. I uninstalled then reinstalled the application. This problem persists. Thank you in advance.

@dragon752kat I’ll record a video to show you some possible causes to the problem you’re having and their solutions. If after following these steps you still can’t import sound, please let us know.

Thank you so much, it helped!

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