Erase doesn't work.

[ThomasWASD]

Before clarifying the problem, I want to apologize for any possible translation errors as I am using Google Translate.

When I use the eraser it just doesn’t erase. The eraser tool does not work. I tried anyway on my Windows 10 x64 bit operating system to fix the error in various ways: -Update my Wacom driver, download older versions of pencil 2d, reboot my device, but it still doesn’t work. The other tools work perfectly, but the eraser is the exception. Thanks for your attention

[JoseMoreno]

@ThomasWASD Hi. To erase something It is important that you make sure that:

1. You have the correct layer selected
2. You have the timeline cursor or playhead over the frame with the actual drawing
3. The eraser has a suitable brush size
4. The eraser has a low feather value (a high feather value will make the eraser behave softly, so more tablet pressure will be required)
5. Make sure your Wacom stylus buttons are properly configured and not conflicting with existing Pencil2D shortcuts. For example, It is known that Pencil2D has difficulty using the middle mouse button when mapped to the stylus buttons so I personally have to disable it.
6. Please test if the eraser works with your mouse input device.

If you’re still having having an issue with the pen stylus, you may need to check the hardware mapping and create an application profile.

I have a Wacom intuos pro 5, and i’m using Windows 10 Pro, and the eraser works and has worked for me for years by observing these simple points.

It is also advised that you configure Windows Ink, because Microsoft forced all the graphic tablet vendors to use their drivers.

Pen pressure not working

@cantdance Windows10 I expected a bit due to the nature of the issue, but I’ve never heard of VEIKK tablets. Let’s try something simple. The gist of most tablet related issues on Windows 10 is related to a technology called “Windows Ink”. Microsoft issued an update 2 years ago that messed up with all tablets, and basically forces everyone to use Windows Ink regardless of vendor. If your tablet supports “disabling windows ink”, it is easy to fix. You simply have to go to your tablet driver sett…

I also recommend reading this guide to make Third party apps (including Pencil2D) work better under Windows 10

[Guide] How to Train Your Pencil2D (Windows)

Windows OS tends to be very jealous (particularly newer versions) of files that are not “signed” by official windows developers, since Pencil2D is an open-source project we don’t have the resources to sign the software digitally, so in general those apps tend to be blocked even if you can “normally” open the file at some point. How to download? Choosing 32 or 64 bits Unblock the ZIP file download Unzipping Pencil2D Antivirus Rules UAC Permissions Handling Run as Administrator Enable Developer …