Lost all my progress

[JoseMoreno]

@AlexPat Hi. Sorry to hear you’ve experienced this issue. Unfortunately this can happen even with commercial software. What’s important aside form obviously recover your works is understanding why this happened.

In general if you’re using Windows, chances are the OS is working against you. Please read this guide on how to lower the system resistance to third party apps (including Pencil2D)

[Guide] How to Train Your Pencil2D (Windows)

Windows OS tends to be very jealous (particularly newer versions) of files that are not “signed” by official windows developers, since Pencil2D is an open-source project we don’t have the resources to sign the software digitally, so in general those apps tend to be blocked even if you can “normally” open the file at some point. How to download? Choosing 32 or 64 bits Unblock the ZIP file download Unzipping Pencil2D Antivirus Rules UAC Permissions Handling Run as Administrator Enable Developer …

If you’re using a different OS, like macOS or Linux, in the case of macOS you also need to allow permissions for third party apps to ease the strong notarization of apps that are not installed from the app store.

We also have a guide to recover corrupted files, but it’s not always guaranteed to work as most of the procedures have to be done in the user’s computer.

Pencil2D Project File Corruption Prevention / Partial Recovery Guide

If you’re just starting out with Pencil2D, the development team has been fixing a few bugs that have to do with saving and loading. Release version 0.6.5 and above should minimize these issues download it here: Download | Pencil2D Animation Table of Contents Corruption Prevention Tips a. OS Agnostic Tips Recovery Scenarios Recovery Considerations Recovery Procedure a. Windows b. MacOS Save File Verification OS File Backup & Recovery Settings Experimental Recovery Methods CORRUPTIO…

From this guide please read the following sections:

1. Section 4 outlines the method to recover the uncompressed files from your computer temp folder
2. Section 5 will be the method we’ll be using to recover what’s inside the file
3. Section 7 is meant to teach you about file versioning systems
4. Section 8 is meant as a last resort strategy to recover lost files (low chance of success depending on circumstances)
5. Section 1 is meant to present when these things can happen and what we recommend that you do to prevent it.

Please also send us the corrupted file and we’ll inspect it to see how we can recover what’s left inside aside from your parallel efforts after reading the guide.

Please use wetrasfer.com anonymous link option to share the file https://wetransfer.zendesk.com/hc/en-us/articles/115004254743-How-do-I-send-a-link-transfer-

As a word of personal advice no matter what app you use please never make a “huge” project in a single file. That’s not how it works.

Always strive to make one file per shot / scene. This is how pros do it, and so should everyone else.

You can also spare yourself the semantics of saving to a single compressed file, which can get corrupted if the OS starts spazzing, if you use File > Save As > Save as type and select Legacy Project PCL while this is a legacy type, it’s a misunderstanding to think it’s a bad file type.

This will simply allow you to save your project openly so instead of having a single file, you will have one “address book-like” file and a folder next to it with all your actual drawings. This type of project can work wonders with a file versioning system as well.