@gshorser Hi. It is unfortunate for sure, I’m sorry I can’t be of more assistance in this particular case.
Is this mentioned anywhere in the Pencil program, maybe as a pop-up caution, for all of us who are new to it?
That’s why we created the first guide I linked, specifically for Win10 users. Since we support various platforms it’s not feasible to only warn a specific part of the userbase without compromises on the software, as far as I know.
Pencil2D is in theory always expected to save work. When it doesn’t due to a software error, it’s a bug, when it’s blocked by external software or agent, it’s interference. There’s also the so called Murphy’s law at play “Anything that can go wrong, will go wrong”
Surprising as it may sound there are less cases of people losing work than those who do. Despite appearances Pencil2D has over of ~70 thousand downloads a month and only less than 0.0001% users complain or report about this. Due to this It’s pretty much impossible for developers to foresee everyone’s unique hardware and software configuration to provide failsafes
It is common knowledge that any computer app can fail, so it should not be a surprise when it does. Developers can only prepare to prevent it transparently within the app, but users have the unique ability to prevent the consequence of losing work by having backups.
That said we’ll look into ways of improving how people can interact with these problems and hopefully how the data can be backed up, but for the most part there’s only so much we can do about this from the app perspective itself.
but don’t normally work with zip files, am not a computer nerd, so this may be a bit beyond me.
The first guide has a section on handling zip files under Windows 10, make sure to give it a read.
Either way thank you again for your report. I hope you can recover something back If that’s not possible and you don’t feel at ease, let me know and i’ll provide you with links to alternative animation apps in case you want to look for other tools.