Hi! My file is also corrupt, and I don’t know what happened. Can I share my file, please?
@Elliebellie Hi. I’m going to separate your request in a new thread so developers can also see it.
Please share a link to download the PCLX file that is corrupted and we’ll try to recover whatever was left inside.
You can use whatever file sharing service you like (e.g Google Drive, Dropbox, wetransfer.com , etc) just make sure you enable the proper permissions for people with the link to download the file.
If you are using Windows10 please check these guides to prevent further issues:
If you are using macOS the second guide will still be useful, but you won’t be able to recover files from the temp folder (if there’s any) as the instructions are outdated.
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