# Why when i open the latest version of Pencil2D It says "Cannot proceed because VCRUNTIME140\_1.dll was not found"?

**URL:** <https://discuss.pencil2d.org/t/why-when-i-open-the-latest-version-of-pencil2d-it-says-cannot-proceed-because-vcruntime140-1-dll-was-not-found/6063>\
**Category:** Help and Advice\
**Created:** [8 December 2021 15:53 UTC](https://discuss.pencil2d.org/t/why-when-i-open-the-latest-version-of-pencil2d-it-says-cannot-proceed-because-vcruntime140-1-dll-was-not-found/6063 "2021-12-08T15:53:25Z")\
**Posts on this page:** 1\
**Showing post:** 2

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**Author:** ![JoseMoreno](https://discuss.pencil2d.org/user_avatar/discuss.pencil2d.org/josemoreno/32/7_2.png) [@JoseMoreno](https://discuss.pencil2d.org/u/JoseMoreno)\
**Post date:** [8 December 2021 19:52 UTC](https://discuss.pencil2d.org/t/why-when-i-open-the-latest-version-of-pencil2d-it-says-cannot-proceed-because-vcruntime140-1-dll-was-not-found/6063/2 "2021-12-08T19:52:55Z")

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@ben10zoozoo Hi. This is a “fresh install” windows problem for most third party apps. It’s not just a Pencil2D problem specifically.

The solution is stickied in the forum and it’s even mentioned in the download page for Pencil2D under the `troubleshooting` section so In the future to avoid having duplicate threads, please consider searching the name of the error itself in the forum.

> [@VCRUNTIME140\_1.dll / MSVCP140.dll Missing? Help](https://discuss.pencil2d.org/t/vcruntime140-1-dll-msvcp140-dll-missing-help/4764):
>
> So im tryna downlad paint2d and this comes up whenever i try n open the application? [image]

The **solution** itself is included in the Pencil2D download file, look for the`vc_redistx64.exe` **installer** in the Pencil2D folder (the one where you run the app from)

 ![image](https://discuss.pencil2d.org/uploads/default/original/2X/1/13b9e87260c77761c37c7a1d7be42c6309c59f1d.png)

**vc\_redist** is a windows component installer directly from Microsoft, **run it as an administrator** and follow the steps it prompts (make sure Pencil2D is not running) we have a general setup guide for windows 10 that should guide you to appropriate resources to configure your windows properly to run third party apps with minimal issues (including Pencil2D).

> [@\[Guide\] How to Train Your Pencil2D (Windows)](https://discuss.pencil2d.org/t/guide-how-to-train-your-pencil2d-windows/4106):
>
> Windows OS tends to be very jealous (particularly newer versions) of files that are not “signed” by official windows developers, since Pencil2D is an open-source project we don’t have the resources to sign the software digitally, so in general those apps tend to be blocked even if you can “normally” open the file at some point. [How to download?](#download)[Choosing 32 or 64 bits](#bitarch)[Unblock the ZIP file download](#unblock)[Unzipping Pencil2D](#unzip)[Antivirus Rules](#antivirus)[UAC Permissions Handling](#permissions)[Run as Administrator](#admin)[Enable Developer …](#developer)

After installing your computer might ask you to reboot, say yes and then you’ll be able to run Pencil2D’s latest versions.

> ⚠ If for some reason the install fails, it means your windows install might have a defect and you might need to call Microsoft’s customer service to provide you with further assitance. Any app that depends on VCRUNTIME\_140.dll will not run in the meantime, and that includes Pencil2D.

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