# \[SOLVED\] I can't save, it crashs every time i try

**URL:** <https://discuss.pencil2d.org/t/solved-i-cant-save-it-crashs-every-time-i-try/2652>\
**Category:** Bug Reports\
**Created:** [31 May 2018 18:15 UTC](https://discuss.pencil2d.org/t/solved-i-cant-save-it-crashs-every-time-i-try/2652 "2018-05-31T18:15:49Z")\
**Posts on this page:** 1\
**Showing post:** 2

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**Author:** ![JoseMoreno](https://discuss.pencil2d.org/user_avatar/discuss.pencil2d.org/josemoreno/32/7_2.png) [@JoseMoreno](https://discuss.pencil2d.org/u/JoseMoreno)\
**Post date:** [31 May 2018 18:38 UTC](https://discuss.pencil2d.org/t/solved-i-cant-save-it-crashs-every-time-i-try/2652/2 "2018-05-31T18:38:37Z")

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@Preguica2d Hi. There is a critical issue regarding saving that the developers are working intensely to solve. However that is a separate issue from the Dell problem. If you have a Dell computer it’s probably required that you uninstall the Backup & Recovery feature as per the following recommendation from Dell itself:

[https://www.dell.com/community/Productivity-Software-Forum/Backup-and-Recovery-causing-applications-using-Qt5-DLLs-to-crash/m-p/4590325](https://www.dell.com/community/Productivity-Software-Forum/Backup-and-Recovery-causing-applications-using-Qt5-DLLs-to-crash/m-p/4590325)

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