# Pencil2D doesn’t show up as an app or icon

**URL:** <https://discuss.pencil2d.org/t/pencil2d-doesn-t-show-up-as-an-app-or-icon/3138>\
**Category:** Help and Advice\
**Created:** [30 May 2018 19:52 UTC](https://discuss.pencil2d.org/t/pencil2d-doesn-t-show-up-as-an-app-or-icon/3138 "2018-05-30T19:52:13Z")\
**Posts on this page:** 1\
**Showing post:** 12

<div class="post-metadata">

**Author:** ![JoseMoreno](https://discuss.pencil2d.org/user_avatar/discuss.pencil2d.org/josemoreno/32/7_2.png) [@JoseMoreno](https://discuss.pencil2d.org/u/JoseMoreno)\
**Post date:** [13 November 2018 22:23 UTC](https://discuss.pencil2d.org/t/pencil2d-doesn-t-show-up-as-an-app-or-icon/3138/12 "2018-11-13T22:23:14Z")

</div>

@Honin Honestly after reading your edits I think this is beyond my knowledge. I’ve never seen anything like it. And I can only think that windows 10 is actively denying the host services for any QT related files.

Maybe @chchwy or @scribblemaniac have more ideas as to why this is happening.

Now that you mention laptops is by any chance your laptop of Dell brand? I know there are issues with QT and Dell as mentioned here:

> [@\[SOLVED\] I can't save, it crashs every time i try](https://discuss.pencil2d.org/t/solved-i-cant-save-it-crashs-every-time-i-try/2652/2):
>
> @Preguica2d Hi. There is a critical issue regarding saving that the developers are working intensely to solve. However that is a separate issue from the Dell problem. If you have a Dell computer it’s probably required that you uninstall the Backup & Recovery feature as per the following recommendation from Dell itself: [https://www.dell.com/community/Productivity-Software-Forum/Backup-and-Recovery-causing-applications-using-Qt5-DLLs-to-crash/m-p/4590325](https://www.dell.com/community/Productivity-Software-Forum/Backup-and-Recovery-causing-applications-using-Qt5-DLLs-to-crash/m-p/4590325)

---

_[View the full topic](https://discuss.pencil2d.org/t/pencil2d-doesn-t-show-up-as-an-app-or-icon/3138)._