# Not able to Install the program
**URL:** https://discuss.pencil2d.org/t/not-able-to-install-the-program/5715
**Category:** Help and Advice
**Created:** [20 June 2021 15:06 UTC](https://discuss.pencil2d.org/t/not-able-to-install-the-program/5715 "2021-06-20T15:06:58Z")
**Posts on this page:** 4
**Page:** 1
### Author:  [@Dragntail](https://discuss.pencil2d.org/u/Dragntail)
#### Post date: [20 June 2021 15:06 UTC](https://discuss.pencil2d.org/t/not-able-to-install-the-program/5715/1 "2021-06-20T15:06:58Z")
When i launch the Pencil 2d exe i’m getting a prompt saying
‘The application was unable to start correctly (0xc000007b).’
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### Author:  [@Dragntail](https://discuss.pencil2d.org/u/Dragntail)
#### Post date: [20 June 2021 15:07 UTC](https://discuss.pencil2d.org/t/not-able-to-install-the-program/5715/2 "2021-06-20T15:07:32Z")
Can someone please help and reply on how to fix the issue
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### Author:  [@JoseMoreno](https://discuss.pencil2d.org/u/JoseMoreno)
#### Post date: [20 June 2021 15:28 UTC](https://discuss.pencil2d.org/t/not-able-to-install-the-program/5715/3 "2021-06-20T15:28:39Z")
@Dragntail Hi. This is most likely a windows issue and not a Pencil2D issue. You need to make sure of the following:
1. You are using the appropriate bit architecture version (e.g 32bit o 64bit)
2. You are using the appropriate Pencil2D version for your Windows version (e.g legacy: Windows XP, Windows 7, Modern: Windows 10)
3. You have your Windows installation up to date via windows update.
4. You need to install the Microsoft Redistributables and missing components as mentioned in the following threads:
**VCRUNTIME\_140.dll / Windows 10**
> [@VCRUNTIME140\_1.dll / MSVCP140.dll Missing? Help](https://discuss.pencil2d.org/t/vcruntime140-1-dll-msvcp140-dll-missing-help/4764):
>
> So im tryna downlad paint2d and this comes up whenever i try n open the application? [image]
**MSVCP140.DLL / Windows 8 and under + Universal C Runtime**
> [@System Error: The code execution cannot proceed because MSVCP140.dll was not found](https://discuss.pencil2d.org/t/system-error-the-code-execution-cannot-proceed-because-msvcp140-dll-was-not-found/3137/4):
>
> MIne says " The program can’t start because MSVCP120.dll is missing from your computer." A little help here please!!!
Lastly I found this guide to follow which seems sensible enough:
[https://www.drivereasy.com/knowledge/how-to-fix-the-application-is-unable-to-start-correctly-0xc00007b-error/](https://www.drivereasy.com/knowledge/how-to-fix-the-application-is-unable-to-start-correctly-0xc00007b-error/)
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### Author:  [@system](https://discuss.pencil2d.org/u/system)
#### Post date: [1 August 2021 15:28 UTC](https://discuss.pencil2d.org/t/not-able-to-install-the-program/5715/4 "2021-08-01T15:28:41Z")
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