# I cannot download Pencil2D! HELP

**URL:** <https://discuss.pencil2d.org/t/i-cannot-download-pencil2d-help/4595>\
**Category:** Help and Advice\
**Created:** [8 June 2020 15:32 UTC](https://discuss.pencil2d.org/t/i-cannot-download-pencil2d-help/4595 "2020-06-08T15:32:53Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![DFox](https://discuss.pencil2d.org/letter_avatar_proxy/v4/letter/d/4af34b/32.png) [@DFox](https://discuss.pencil2d.org/u/DFox)\
**Post date:** [8 June 2020 15:32 UTC](https://discuss.pencil2d.org/t/i-cannot-download-pencil2d-help/4595/1 "2020-06-08T15:32:53Z")

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So, I’m using an ASUS Sonicmaster (Windows 10) Microsoft laptop, and decided to download your animation program. I clicked “Windows 7/8/10”, “64-bit” option from your official site, right here. When it was done loading, I double clicked on the Pencil2D folder, when it opened, I scrolled all the way down to pencil2D.exe and clicked on that file. But then the following System Error messages keep popping up: Qt5Gui.dll was not found, Qt5Widgets.dll was not found, Qt5Multimedia.dll was not found, Qt5Xml.dll was not found. As well as msvcp140.dll is missing. I’ve right clicked the pencil 2d file I just downloaded and select all, I double clicked pencil2D.exe location. And guess what? It didn’t work. For the msvcp140.dll is missing situation, I couldn’t find the vcredist\_x64.exe or vscredist\_x86.exe that the troubleshooting section said. Im losing so much hair from the stress of downloading this! SOMEONE PLEASE HELP ME! This shouldn’t be even this difficult to download… Pls respond asap. Thanks for reading this

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**Author:** ![davidlamhauge](https://discuss.pencil2d.org/user_avatar/discuss.pencil2d.org/davidlamhauge/32/280_2.png) [@davidlamhauge](https://discuss.pencil2d.org/u/davidlamhauge)\
**Post date:** [8 June 2020 15:48 UTC](https://discuss.pencil2d.org/t/i-cannot-download-pencil2d-help/4595/2 "2020-06-08T15:48:50Z")

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Hopefully this will help…

> [@\[Guide\] How to Train Your Pencil2D (Windows)](https://discuss.pencil2d.org/t/guide-how-to-train-your-pencil2d-windows/4106):
>
> Windows OS tends to be very jealous (particularly newer versions) of files that are not “signed” by official windows developers, since Pencil2D is an open-source project we don’t have the resources to sign the software digitally, so in general those apps tend to be blocked even if you can “normally” open the file at some point. [How to download?](#download)[Choosing 32 or 64 bits](#bitarch)[Unblock the ZIP file download](#unblock)[Unzipping Pencil2D](#unzip)[Antivirus Rules](#antivirus)[UAC Permissions Handling](#permissions)[Run as Administrator](#admin)[Enable Developer …](#developer)

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**Author:** ![system](https://discuss.pencil2d.org/uploads/default/original/2X/b/be472d9d9c3e92d2432da03a00b781a7f15bc51b.png) [@system](https://discuss.pencil2d.org/u/system)\
**Post date:** [20 July 2020 15:48 UTC](https://discuss.pencil2d.org/t/i-cannot-download-pencil2d-help/4595/3 "2020-07-20T15:48:53Z")

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